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How to File a Consumer Complaint

GED® Diploma or Testing

To report GED® fraud, go to the national GED® website: There, you will find some tips on the process and a form for reporting the fraudulent activity.

Colleges and Universities

To report an issue with a college or university operating in Kentucky, send an email or letter to the address below. You will need to include in your narrative:

(Note: Inquiries commercial in nature will not receive responses.)

Postal mail:
CPE Consumer Complaint
Council on Postsecondary Education
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601

* In accordance with 13 KAR 4:010, a non-resident student attending a Kentucky college or university operating through the State Authorization Reciprocity Agreement (SARA) must first exhaust all internal procedures for complaint resolution offered by the college or university before filing a complaint. In addition, the incident giving rise to the complaint must have occurred within two years of filing.

DISCLAIMER: This office cannot give legal advice to any individual or take any legal action on behalf of any individual.

Last Updated 2/12/2018